Enovation and Eyedog expand strategic partnership to enhance patient experience across Netherlands, DACH and UK regions

Enovation, a leading provider of digital healthcare solutions, and Eyedog, a pioneer in mobile wayfinding technology for hospitals, are proud to announce the expansion of their successful collaboration beyond the Netherlands into the DACH region (Germany, Austria, Switzerland) and the United Kingdom.

This strategic partnership brings together Enovation’s Digital Front Door, designed to streamline patient access to healthcare services, with Eyedog’s evidence-based mobile wayfinding system, which helps patients navigate complex hospital environments with ease. The integration of Eyedog’s intuitive navigation tools into Enovation’s patient-facing portals ensures a seamless, stress-free experience from home to hospital and back.

A proven collaboration, now going international

Having already demonstrated success in Dutch healthcare organisations, the Enovation-Eyedog partnership has improved patient satisfaction, reduced missed appointments, and minimised staff interruptions caused by navigation issues. By embedding Eyedog’s wayfinding directly into Enovation’s Digital Front Door, patients receive clear, personalised directions to their appointments without needing to download an app.

“This expansion is a natural next step in our mission to make healthcare across Europe more accessible and intuitive,” says Johnny Sijm, Innovation Manager at Enovation.
“By integrating Eyedog’s smart wayfinding into our Digital Front Door, we’re helping hospitals across Europe deliver a truly patient-centric experience.”

Why This Matters

Navigating hospitals can be a major source of anxiety for patients. Eyedog’s solution addresses this by offering:

• Mobile Wayfinding: Step-by-step guidance from home to hospital, tailored to each patient’s journey.
• Improved patient experience: A frictionless experience accessible via the patient portal and app.
• Improved staff efficiency: less interruptions, no and late shows.
• Smart Integration: Seamless embedding into Enovation’s Digital Front Door, requiring minimal IT effort.

Ralph Michels, CEO Eyedog

“When patients struggle to find their way, it creates unnecessary stress at a moment when they are already vulnerable. It is therefore essential to make effective and personalised wayfinding information directly available within their appointment details in the portal or DFD. Thanks to our collaboration with Enovation, wayfinding information now holds the same level of importance as the date and time of the appointment itself,” says Ralph Michels, CEO Eyedog.

Expanding impact across Europe

With healthcare systems in the DACH and UK regions increasingly focused on digital transformation and patient-centric care, this expanded collaboration offers hospitals a scalable, future-proof solution. The combined offering supports hospitals in delivering a retail-like experience, where patients feel informed, empowered, and cared for starting from the moment they receive their appointment.

By integrating Eyedog’s smart wayfinding into our Digital Front Door, we’re helping hospitals across Europe deliver a truly patient-centric experience

What’s next?

Hospitals and healthcare organisations in the Netherlands, Germany, Austria, Switzerland, and the UK can now benefit from this integrated solution. Enovation and Eyedog are actively engaging with healthcare organisations in these regions to roll out the technology and support local implementations.

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