Telecare monitoring during the Covid 19 pandemic: would you like your operators to be able to work from home?
Would you like your operators to handle telecare alarm calls from home? With Enovation UMO, they can.
The UMO monitoring solution from Enovation (the new name for Verklizan) has secure and reliable remote working facilities which allow operators to work from anywhere, including home. The vast majority of our customers are already doing this, helping to keep their 24/7 monitoring service up and running with a mix of office and home based staff, with the ability to work 100% from home should it become necessary.
All your staff need is a PC or laptop with any modern web browser, an internet connection (fixed/wi-fi broadband or mobile data 3G/4G/5G), and a telephone to receive calls from Enovation UMO (mobile, landline or IP phone extension from your corporate telephone system). Everything continues to function as normal in Enovation UMO, as if your staff were in the office, including voice recording and audit trail.
Would you like to move from your current platform to Enovation UMO, even during this time of restricted travel and social distancing? With Enovation, you can.
New customers here in the UK are already using our innovative virtual services for training, data conversion, testing and migration to go live with Enovation UMO, despite the current challenges arising from Covid 19. This will allow staff to continue to provide essential monitoring services who are themselves at risk and having to self-isolate at home. We use a variety of tools including Microsoft Teams, Skype and Webex to deliver hands-on training screen to screen, which is as close to face to face as is possible. A suite of training resources such as manuals complete with videos are also provided for staff to learn themselves at their own pace. New Enovation UMO hosted systems can be activated quickly in the cloud, and you can even decide to access operator services from other Enovation UMO users for Disaster Recovery or scheduled support.
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