In the monitoring center Paul is responsible for the wellbeing of a group of Telecare subscribers.
In the monitoring center Paul is responsible for the wellbeing of a group of Telecare subscribers. He regularly performs preventive outbound calls to understand the latest health status of his vulnerable clients who are still living independently at home. Part of the service offering is to inform the families each week about the condition of their loved ones. With Enovation Mail he can securely email each of the client’s contacts with a detailed report of their results, current medications, alarm calls made and any falls or medical incidents, all within GDPR guidelines. If he were an Enovation UMO user, this would be even easier as it could all be automated from within the system.