{"version":"1.0","provider_name":"Nordics","provider_url":"https:\/\/enovationgroup.com\/nordics","author_name":"timvandenbogaerdt","author_url":"https:\/\/enovationgroup.com\/nordics\/author\/tim\/","title":"'We solve telephone queries directly 9 times out of 10' - Nordics","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Agjr5LCJ0l\"><a href=\"https:\/\/enovationgroup.com\/nordics\/news\/enovation-medimo-helpdesk-chiel-introduction\/\">&#8216;We solve telephone queries directly 9 times out of 10&#8217;<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/enovationgroup.com\/nordics\/news\/enovation-medimo-helpdesk-chiel-introduction\/embed\/#?secret=Agjr5LCJ0l\" width=\"600\" height=\"338\" title=\"&#8220;&#8216;We solve telephone queries directly 9 times out of 10&#8217;&#8221; &#8212; Nordics\" data-secret=\"Agjr5LCJ0l\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/enovationgroup.com\/nordics\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/enovationgroup.com\/nordics\/wp-content\/uploads\/sites\/9\/2026\/03\/Chiel-van-t-Nedereind-Medimo-pand-1500x1125-1.jpg","thumbnail_width":1500,"thumbnail_height":1125,"description":"Meet Chiel van \u2019t Nedereind, first\u2011line helpdesk employee at Enovation Medimo. He resolves nine out of ten customer queries directly and shares how the supportive team, thorough training, and meaningful work help improve safer digital healthcare."}