Discover the possibilities of UMO cx
Our solution
UMO cx
UMO cx offers all the tools for a Multiple Service Centre to provide ‘healthcare as a service’ and digital care services to patients, clients and citizens.
What it does
Reduce the gap
The demographic changes, attitudes and expectations of healthcare consumers provide a unique opportunity for emergency centres to develop and expand their current activities. Emergency centres have a huge opportunity to expand their business by offering more services so that people can continue to live at home for longer, providing remote care as much as possible.
UMO cx is perfectly positioned to bring the social care and medical domain together. By bridging the gaps between health & care providers, social workers, relatives and friends through coordination and alignment, the wellbeing and health of the people in a region will improve at affordable costs.
How it works
UMO cx works as follows
To effectively enable the participation of clients, there is a need for services to be offered by health, social care, housing organisations and local governments, such as online coaching, digital medication control, remote monitoring and remote care. This is made possible by the use of connected care technology in combination with a consumer experience approach and mindset. The system that delivers all this is our UMO cx, where the cx stands for Consumer eXperience.
UMO cx offers all the tools for an organisation to:
- transform from an Alarm Receiving Centre to a Multiple Service Centre
- provide ‘healthcare as a service’
- provide digital care services to patients, clients and citizens.
Partners
UMO cx is interoperable with hundreds of products
The number of international partners has grown significantly over the last few years: there are now over 300 devices from 200 manufacturers certified through our Partner Program to interoperate with UMO cx. This offers our customers a large diversity of products and services that can be delivered through UMO cx, ranging from traditional mobile and personal security alarms to a wide range of home automation, telecare and telemedicine applications. UMO cx is interoperable with hundreds of products from a wide range of manufacturers of telecare, telehealth, mobile and video devices. The ‘UMO cx certified partner program’ supports the reliability, sustainability and ongoing enhancement of all interfaces with UMO cx. A comprehensive overview of these capabilities with reference to the relevant partners can be found on our website.
Customer quotes
What customers say about us
Leighton James, Head of Development IOT Solutions Group Ltd
Integration with Enovation UMO was incredibly easy and we integrated with two customers relatively quickly. Initial setup and support was really useful and this was one of the easier integrations we have put in place.
Richard Bailey, TeleAlarm
TeleAlarm has been a member of the Enovation partner programme for many years. Being a member of the partner programme benefits both our company and our customers. Our customers can have confidence that TeleAlarm’s products are fully tested and compliant with the UMO platform.
Mario Zuccaro, Oysta Technology
It’s a real pleasure working with the Enovation team and getting involved with their partnership programme. Both Enovation and Oysta teams work well together, creating true interoperability between devices and data, not just words. Working in collaboration is the best outcome for the users of UMO and Oysta, ensuring a smooth experience from end to end.
Paul Eden, Network Communication Systems Limited
Here at NCS, we often partner with other specialists in the TEC arena to accelerate our product development and verify compliance of our innovative product range. Working with Enovation (UMO) has been an invaluable tool in bringing our Universal Digital Composer, UDC to market on time and within budget. We look forward to further partnership working with additional New Products such as our All-IP Symphony system to market.
Beverley Gallacher, South Essex Homes
South Essex Homes choose Enovation to provide us with a flexible and effective service for our careline provision. We worked closely with them on a detailed project plan to bring the new system in on time and on budget during Covid. We are now realising the efficiency of the new system which has allowed us to introduce hybrid working arrangements for our contact centre and further look at new technology that will enable services to bring in greater intervention and prevention interactions with our existing and future customer base.
Careline Telecare & Adult Social Care
The long history of UMO having handled digital devices since 2013 gave us a lot of confidence.
Curious about the possibilities of UMO cx?
What it means to you
UMO cx – The advantages
See what advantages UMO cx offers you.
Independent & open
No vendor lock in, optimal flexibility, system integration and less customisation needed.
Modern architecture
Fully digital, Software as a Service, cloud based, scalable system and scalable pricing.
24/7 support
Anytime, anywhere, agreed Service levels and service desk.
360º Client interaction
Social Network, Social Care & Housing, healthcare and critical services.
Omnichannel
Alarm, telephone, e-mail, chat, SMS, video and Healthcare Information Exchange.
200 integrated partners
Community, knowledge, trusted partner program, chain reliability and testing program & certification.
Recommended
Also interesting
Experience the advantages of UMO cx in combination with our expertise and other solutions.
Enovation Mail
Enovation Mail supports you in safely sending e-mails, like you are used to. We make this possible through simple integrations within your mail solution (Outlook, Office 365, etc.) or from your information system.
More information